Okay. today is less about others and more about me. Time for me to be slightly selfish... okay a lot selfish.
In a haze, I wake up to find out the lottery ticket I bought won me $250,000.. now this was nice.. In my dream I paid off my bills, paid off most of Rachel's bills, then decided in the interest of brevity help my mom get some much needed repairs to her house. However, the next day at work, a few managers escorted me to a secluded office and a couple employees began a process of accusing me of embezzling money from the company and a trial was scheduled. No police, no arrest, no go to jail, no passing Go.
During this 'trial' one of the jurors sat there motionless and glared at me, I asked to speak with the judge and question the juror staring at me and it turns out he was a racist and thought that all white people needed to die. How he got past the selection process is beyond me. But it didnt end there. I end up getting into a fist fight with a friend cause I wouldnt loan him money, and someone burns down my moms house, and after the trial, the expense of the lawyer and everything my $250,000 ended up costing me a whopping $1mil.
God I hate dreams.
Wednesday, January 21, 2009
Tuesday, January 20, 2009
hot as hell in January...
First off... I need a Roto-Rooter for my sinuses. I just want to breathe!!!!
Secondly...
Now, everyone knows that people, in general, can be very educated in their field of expertise. Doctors are very brilliant people. Police Officers are very skilled. And Tech support representatives are not only very brilliant, the are also very skilled. Many of us have expertise in several fields, such as PC repair, website development, Network administration. But by no means are we stupid when it comes to matters such as finances or personal communication.
What does all this mean? It means that when you call in to speak with your support representative, its like calling your Doctor, except we can diagnose your problems over the phone, unlike your Doctor. We don't charge you for talking to us, and 9 times out of 10 we can fix your problem.
Here is a perfect example of someone that knows exactly what she is doing, yet doesn't get it when explained to her. Student goes home for the Xmas holidays, her service goes in to past due status and gets cut off. She calls in in the middle of January upset that she is getting billed for the service she wasn't home to use. She demanded a credit to her account. I politely proceeded to to tell her I could not credit her account because she 1. did not call in with any issues. 2. the acct was past due and disconnected, and 3. she didn't downgrade to vacation settings while she was gone. She got upset and thought this was unfair and demanded to speak with a supervisor. I then asked her this question. If you parked your car in the long term parking at the airport, then flew on a 1 month trip to Europe, then came back and found a notice in the mail that your payment is past due for your car payment and they were going to repossess your car, are you going to demand credit cause you couldn't drive it? She said No, I asked her then why ask us for credit.. she refused to answer and wanted to speak with someone else. I transfered her to customer service and told him exactly what she was trying to do. Funny part is she was sent to collections for being really past due. mwuahahaha!
Moral of her story, while she was smart enough to try to find the loop-holes, she tried opening the wrong one and got what she deserved.
My friendly reminder to all of you readers. While you are smart at what you do, you are not as smart as the guy/gal that is helping you... thats why you called them for help.
Secondly...
Now, everyone knows that people, in general, can be very educated in their field of expertise. Doctors are very brilliant people. Police Officers are very skilled. And Tech support representatives are not only very brilliant, the are also very skilled. Many of us have expertise in several fields, such as PC repair, website development, Network administration. But by no means are we stupid when it comes to matters such as finances or personal communication.
What does all this mean? It means that when you call in to speak with your support representative, its like calling your Doctor, except we can diagnose your problems over the phone, unlike your Doctor. We don't charge you for talking to us, and 9 times out of 10 we can fix your problem.
Here is a perfect example of someone that knows exactly what she is doing, yet doesn't get it when explained to her. Student goes home for the Xmas holidays, her service goes in to past due status and gets cut off. She calls in in the middle of January upset that she is getting billed for the service she wasn't home to use. She demanded a credit to her account. I politely proceeded to to tell her I could not credit her account because she 1. did not call in with any issues. 2. the acct was past due and disconnected, and 3. she didn't downgrade to vacation settings while she was gone. She got upset and thought this was unfair and demanded to speak with a supervisor. I then asked her this question. If you parked your car in the long term parking at the airport, then flew on a 1 month trip to Europe, then came back and found a notice in the mail that your payment is past due for your car payment and they were going to repossess your car, are you going to demand credit cause you couldn't drive it? She said No, I asked her then why ask us for credit.. she refused to answer and wanted to speak with someone else. I transfered her to customer service and told him exactly what she was trying to do. Funny part is she was sent to collections for being really past due. mwuahahaha!
Moral of her story, while she was smart enough to try to find the loop-holes, she tried opening the wrong one and got what she deserved.
My friendly reminder to all of you readers. While you are smart at what you do, you are not as smart as the guy/gal that is helping you... thats why you called them for help.
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