The other day I was confronted with a situation I really did not want to be in. I spent the better part of 2 hours listening to how bad things were with a friend, and when I expressed that I was taking a few days off from work because a relative died, it didnt phase them in the least. Then I have to be the 'liason' between another friend and my gf, and the hunters education guy, and all while I am supposed to be taking care of other issues that arrose this week. Frankly, I dont have the willpower to deal with my very own problems, and I get dragged into someone elses problems, its just a tad bit overwhelming. Last night I turned off my phone. I turned it off because I was dealing with an issue with my girlfriend and our bowling league. I have tried very hard to make bowling fun for her, but she gets frustrated with herself, and her desire to not be there grows constantly. So the team captain decides to take it upon himself to tell me that I need to talk to her about this issue. Admittedly that was a good suggestion on his part, so I spent close to 3 hours talking to her about what we could do to improve her game and her fun factor, but 30min past the time that we (team captain, gf and myself) are supposed to be in Hartford for hunters education, he calls me and asks me to contact the instructor to see if we can still make it... um, he had the number, he could have called himself, but he decided that since I was the one that spoke to the guy I should have called. I explained that I was busy with stuff and he should call since I wasnt going to make it. Talk about overwhelming. I turned off my phone.
Today, I am now at work, on break, and dreading when the calls start coming in. I have so much apathy towards these issues that I have to deal with at work, that I am pretty sure I am going to tell someone where they can put their ideas about how my company should be run. I dont care why you need your internet, your still going to have to wait X number of days.
We just had a winner!!! Ladies and Gentlemen, I just got told that our service is horrible because I had to transfer a TV only customer to Customer Service. I told her that she dialed the wrong ph# for support and I had to transfer her because I am not trained for tv issues just as they are not trained for internet and phone issues. Here ya go lady, have a free clue.
Friday, September 26, 2008
Monday, September 22, 2008
Monopoly: Myth or Fact?
What is a monopoly? Lets ask the expert:
Imgragael: Excuse me, Mr. High School Economics Teacher, can you tell me what a monopoly is?
Mr. H.S.E.T.: That is a good question Imgragael, quite simply there are two types of monopoly, one is where the situation exists where there are no close substitutes: A monopoly is not merely the state of having control over a product; it also means that there is no real alternative to the monopolised product.
The other type is the integration monopoly, where a company aquires not only all pre-existing companies that produce the same product(s) but control the distribution and manufacture of said product(s).
Imgragael: How can that affect telecommuncations?
Mr. H.S.E.T.: Another good question, quite simply it is virtually impossible for a company to aquire or own a monopoly in any market where tv, phone or internet services are offered. Again, for a company to exist as a monopoly, no other forms of competition can exist. In any market such as a major city, you have an infrastructure that already exists, the phone company owns the phone lines, the Tv stations can broadcast over the air, and internet can be provided in several fashions including standard dial-up, Digital Subscriber Line, or Broadband(cable). So, you see, in any market, monopoly cannot exist in the case of telecommunications.
Anyway, when I listen to callers claim 'monopoly, whine boohoo' I feel no sympathy for their issue, but I feel sorry for them because they are ignorant of facts and probably dont care to learn the truth.
"If ignorance is bliss, why aren't more people happy?"
Cast of Characters
Imgragael - Rusty
Mr. High School Economics Teacher - Rusty
Information gathered from the following sources:
wikipedia - definition of monopoly.
Imgragael: Excuse me, Mr. High School Economics Teacher, can you tell me what a monopoly is?
Mr. H.S.E.T.: That is a good question Imgragael, quite simply there are two types of monopoly, one is where the situation exists where there are no close substitutes: A monopoly is not merely the state of having control over a product; it also means that there is no real alternative to the monopolised product.
The other type is the integration monopoly, where a company aquires not only all pre-existing companies that produce the same product(s) but control the distribution and manufacture of said product(s).
Imgragael: How can that affect telecommuncations?
Mr. H.S.E.T.: Another good question, quite simply it is virtually impossible for a company to aquire or own a monopoly in any market where tv, phone or internet services are offered. Again, for a company to exist as a monopoly, no other forms of competition can exist. In any market such as a major city, you have an infrastructure that already exists, the phone company owns the phone lines, the Tv stations can broadcast over the air, and internet can be provided in several fashions including standard dial-up, Digital Subscriber Line, or Broadband(cable). So, you see, in any market, monopoly cannot exist in the case of telecommunications.
Anyway, when I listen to callers claim 'monopoly, whine boohoo' I feel no sympathy for their issue, but I feel sorry for them because they are ignorant of facts and probably dont care to learn the truth.
"If ignorance is bliss, why aren't more people happy?"
Cast of Characters
Imgragael - Rusty
Mr. High School Economics Teacher - Rusty
Information gathered from the following sources:
wikipedia - definition of monopoly.
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