What we've got here is failure to communicate. Some men you just can't reach, so you get what we had here last week which is the way he wants it. Well, he gets it. And I don't like it any more than you men.
No truer words have ever been spoken, in fiction and in non-fiction. Since I work in a call center where my purpose in life is to help fix problems with peoples service, I have observed several aspects of humanity, and I got to tell you, I dont like it any more.
You are who you are when no one is looking.
Everyone lets their belly droop and their jaw go slack when they think no one is looking. How about when they are talking on the phone to some anonymous person? If they yell and scream and act selfish and demeaning while talking to someone they need help from, how do they act in the presence of someone when that someone is standing right there offering them help? Someone superior to them? I firmly believe that regardless of a persons external appearance, their true nature jumps right out and will attack anyone that cannot satisfy the learned reasoning of "I want it NOW!"
When you call tech support for anything, you have to keep in mind three things..
1. I am a support technician, I get paid to help you fix your equipment, or schedule a technician to come out and fix what you cannot fix for your self.
2. I am a specialist in my field, just as much as you are.
3. I take more abuse from you than you have ever taken from anyone else, I will continue to take abuse because I get paid to do what I enjoy most. Which incidently is helping people.
Next time you decide to call your support representative because you cannot get online, try to remember something. You wouldnt yell at your butcher and call him and his company nasty names and swear you are going to go somewhere else for business just because the steaks you wanted are no longer on sale would you? Probably not because you know that the next time you went in there you would get slabs of meat not worthy of feeding to a dog.
Now, to the old lady in the silver car that decided to make a right turn from the left turn lane just to go to McDonalds, I would like to say thanks, your comic relief at the second drive-up window was classic. Just because you grip the steering wheel with both hands and stare straight ahead doesnt make the problem go away. Next time look out for other motorists. Thank god my brakes worked. And I would like to thank the McDonalds crew for delaying the old lady while I ordered my food and was able to leave without fear of her running my ass over.
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